Strata management services for owners, committees and communities
With dedicated local managers, on-the-ground knowledge and specialised team expertise, Bright & Duggan provides strata management across NSW, QLD, VIC and ACT. We coordinate financial, administrative, maintenance and communication responsibilities through structured processes that keep schemes running smoothly and consistently.
More than a manager. A team behind your building
A well-managed scheme needs structure, follow-through and the right people keeping priorities moving. Bright & Duggan combines experienced strata managers with specialist teams, giving committees broader support than one manager alone.
Specialised teams behind your manager
Access to broader support across administration, finance, maintenance and customer care, rather than relying on one person alone.
Practical day-to-day support
Support for the everyday questions, requests and responsibilities that come with shared property living.
Consistent processes across every scheme
With over 70 000 lots under management across NSW, QLD, VIC and ACT, our processes are structured, documented and applied consistently.
A dedicated manager for your scheme
One consistent point of contact who knows your building, your committee and your scheme's history.
Complete strata management services for shared properties
Financial management
Levy administration, budgets, transparent financial reporting
Effective financial management helps committees plan ahead, maintain transparency and make informed decisions with confidence. Bright & Duggan supports levy administration, budgeting, financial reporting and fund management to help keep your scheme financially sustainable.
- Levy notice preparation and issuance
- Administrative and capital works fund management
- Annual budget preparation and review
- Financial reporting and account statements
- Arrears management and debt recovery coordination
- Year-end accounts and audit coordination
New meeting governance
AGM coordination, committee support and by-law compliance
Well-run meetings and sound governance help committees stay organised, make informed decisions and meet their obligations. Bright & Duggan provides practical support across meetings, committee administration and by-law compliance.
- Annual General Meeting (AGM) preparation and facilitation
- Extraordinary General Meeting (EGM) coordination
- Agenda preparation, proxy management and quorum tracking
- Minutes drafting and distribution
- Strata committee meeting support
- By-law register maintenance and enforcement guidance
Asset and compliance
Building compliance, safety obligations and insurance coordination
Strata schemes carry significant compliance responsibilities. Bright & Duggan helps your committee stay on top of safety requirements, insurance and legislative obligations, so nothing is missed. Our strata maintenance and repairs guide explains how common property repairs and safety considerations are usually assessed.
Fire safety and essential services compliance- Work health and safety (WHS) obligation support
- Fire safety administration
- Insurance claims coordination
- Compliance register management
- Legislative updates and obligation guidance
Repairs & maintenance
Maintenance coordination and common property upkeep
Keeping common property in good condition requires consistency. Your manager coordinates trusted trades, tracks open works orders and ensures repairs are handled promptly and properly.
- Reactive repair coordination and works orders
- Planned and preventive maintenance scheduling
- Contractor sourcing and management
- Common property inspection reports
- Maintenance register tracking
- Capital works planning support
Community and stakeholder support
Owner communication, records and documentation
Transparent, consistent communication between owners, committees and managers makes everything run more smoothly. We handle the administration so your community stays informed and your records stay current.
- Strata roll and ownership updates
- Owner and resident correspondence
- Sale-related certificates and documents
- Complaint correspondence and records
- Owner portal and document access
- New owner onboarding information
Strata Defects
Navigating Building Defects with Confidence
Building defects can impact safety, property values and the long-term health of your asset. From water ingress and structural concerns to compliance and construction defects, our experienced strata team helps owners corporations and strata committees coordinate the appropriate specialists, understand available options and make informed decisions. We coordinate appropriate engineers, building consultants, quantity surveyors and lawyers, manage stakeholder communication and help progress the defects strategy agreed by the committee and Owners Corporation.
Coordinate investigation
We help engage appropriate technical specialists to assess and document building defects.Support decisions
We help committees understand available options, obtain appropriate proposals and put recommendations before the relevant decision-makers.Manage communication
Our team supports communication between the committee, Owners Corporation and engaged specialists throughout the process.Progress the strategy
We support the Owners Corporation through investigation, negotiation and rectification, helping progress the agreed strategy towards an appropriate outcome.Governance and approvals
Consultant, legal and rectification costs remain subject to Owners Corporation approval.
Operating across NSW, QLD, VIC and ACT
Helpful tools and resources
Tools and resources designed to help owners, residents and committees stay informed, access key information and manage day-to-day strata matters.
Owners portal
Secure online access to your owners portal.
- View key scheme documents and records
- Access meeting minutes and decisions
- Check levy account details and payment history
- Make levy payments online
- Update contact information
Guidance & resources
Expert guidance to better understand strata services
- Strata levies and financial guidance
- Strata committee responsibilities
- Repairs and maintenance guidance
- By-laws and community rules
Find the right support
Why the right strata manager matters
When a building has clear records, consistent follow-up and structured processes for everyday requests, committees can spend less time chasing updates and more time making informed decisions.
Structured, proactive service delivery
Practical administration, follow-up and access to information help reduce the load on volunteer committees.
A team you can rely on
With 350+ staff and offices across NSW, QLD, VIC and ACT, our committees have access to experienced support locally and nationally.
Switching strata managers is simpler than you think
We guide the process, handle the transition and ensure your building is supported from day one.
Review
We review your building and identify what needs to improve.
Proposal
A structured proposal designed around your building’s needs.
Transition
We handle the handover from your current manager with minimal disruption.
Support
Your committee is supported immediately with a full team behind you.
Strata management services FAQs
Let's improve how your building is managed
Contact our team to understand how a more structured and proactive approach to strata management can support your building, committee and community.